Clinical Nurse Leader Practice Exam

After determining ineffective communication as a root cause in a sentinel event, what is the next step for a Clinical Nurse Leader?

1. Lead a team to develop evidence-based practices for communication

2. Submit findings to the administration for further action

3. Share findings with units and request they improve their techniques

4. Provide individual feedback to those involved in the events

The correct answer is: Lead a team to develop evidence-based practices for communication

Choosing to lead a team in developing evidence-based practices for communication is an essential step following the identification of ineffective communication as a root cause in a sentinel event. This approach emphasizes the importance of collaboration and leveraging best practices to enhance communication processes within the healthcare setting. By assembling a team, the Clinical Nurse Leader can utilize diverse expertise and insights to create a comprehensive strategy that addresses the identified communication barriers. This process involves reviewing current communication protocols, researching effective practices, and tailoring solutions that fit the specific context of the healthcare facility. Ultimately, the aim is to foster an environment of continuous improvement and to implement changes that can enhance patient safety and care quality. If the next step had been focused solely on submitting findings to administration, sharing with units, or providing individual feedback, it may not have fully addressed the systemic issues at play or encouraged a collaborative solution-oriented approach. Leading a team supports a more robust and sustainable change in communication practices across the organization.