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During a quality improvement initiative, which practice should a CNL prioritize?

  1. Personal experience-based decision-making

  2. Engaging staff in collective input for solutions

  3. Focusing solely on statistical data

  4. Ignoring front-line staff concerns

The correct answer is: Engaging staff in collective input for solutions

Engaging staff in collective input for solutions is a fundamental practice that aligns with the principles of quality improvement. This approach fosters a collaborative environment where the insights and experiences of those directly involved in patient care are valued. By prioritizing staff involvement, the Clinical Nurse Leader (CNL) can harness a diversity of perspectives that contribute to more comprehensive and innovative problem-solving. This engagement also promotes a culture of shared responsibility and commitment to quality improvement initiatives, enhancing employee morale and ownership of change processes. Moreover, when staff members feel heard and are active participants in shaping solutions, they are more likely to implement changes effectively in their daily practice. This collaborative approach is critical for achieving sustained improvements in patient care quality and safety. It reflects a model of leadership that values shared governance and recognizes the essential role that each team member plays in delivering high-quality care.